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PUR Guide 2012 Fully Updated Version

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Videos

Video: Wally Haas, APPA 5

NTUA provided a cost-effective product for the city of Sacramento. (1:10)

Video: Wally Haas, APPA 4

How to pay for electrification? With renewable energy projects, which fit Navajo cultural tradition. (1:37)

Video: Wally Haas, APPA 3

NTUA was created in 1959 because local utilities, co-ops and municipals didn’t meet the utility needs of the Navajo people. (1:00)

Video: Wally Haas, APPA 2

The Navajo region is 27,000 square miles, with very few customers per mile of line. (1:31)

Video: Wally Haas, APPA National Conference

More than 60,000 people living within the Navajo Nation are without access to electricity. (0:36)

Video: A Day at the Public Utilities Commission of Ohio

300+ photos, 13 interviews and one full day at the PUCO. See how it all went down for the June cover story!

Harnessing customer intelligence

Attract and retain lasting, more profitable relationships with your customers. (2:24)

Data driven business models

Is data at the core of every decision your business makes? Data can unlock huge potential when properly employed. This video looks at how to make your business more data-driven. This is part of a video series brought to you by energy consultancy: innogy consulting. To find out more, visit innogyconsult.com.

 

Real World Application of Customer Service Robotics

Many energy firms today are unsure how to utilize digital technology to its full potential. (2:27)

Digital Product Development

Transform your customer experience by offering digital products from energy plus to chat bots. (2:43)

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