In a recent order, the Federal Energy Regulatory Commission (FERC) said that by paying the wrong price for the ancillary service known as frequency “regulation,” system operators have encouraged too many gas-fired turbines and other conventional fossil power plants to supply regulation service.

Better batteries, renewables and more intelligent electricity networks are converging to deliver efficiency and environmental improvements. Electric vehicle (EV) batteries are both the stumbling block and the catalyst for transformative change.

An integrated approach can trim the cost of keeping utility rights of way clean -- and green.

Employees will account for up to 80 percent of contact center budgets in the increasingly demanding world of customer interaction. Such a substantial investment cannot be left to chance, yet, it is often overlooked and rarely reviewed by managers.